1. Acceptance of Terms

By visiting, browsing, or making a purchase on whiskerwhisk.com (the "Site"), you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), along with our Privacy Policy and Return & Refund Policy, which are incorporated herein by reference.

If you do not agree to these Terms, please do not use our Site or services.

2. About Our Store

Whisker Wonders Co. ("we," "us," or "our") operates an online retail store at whiskerwhisk.com, selling premium pet supplies and accessories. Our store is powered by Shopify Inc., which provides the e-commerce infrastructure for our platform.

3. Eligibility

By using this Site, you represent and warrant that you are:

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• At least 18 years of age, or the age of majority in your jurisdiction
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• Legally capable of entering into a binding contract
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• Not barred from purchasing our products under applicable law
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We reserve the right to refuse service to anyone at our sole discretion.

4. Products & Pricing

We make every effort to display our products and their descriptions as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content on the Site is complete, accurate, or error-free.

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• All prices are listed in US Dollars (USD) and are subject to change without notice
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• We reserve the right to correct pricing errors and cancel orders placed at an incorrect price
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• Product availability is not guaranteed and may change at any time
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• Colors and textures may vary slightly from what is shown on screen due to monitor settings
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5. Orders & Payment

When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion.

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• Orders are confirmed once you receive an order confirmation email from us
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• We accept major credit cards, debit cards, PayPal, Shop Pay, and other payment methods as listed at checkout
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• By providing payment information, you represent that you are authorized to use that payment method
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• All transactions are processed securely through Shopify Payments and our payment partners
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• We reserve the right to cancel orders suspected of fraud or unauthorized activity
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6. Shipping & Delivery

We ship to addresses within the United States and select international destinations. Shipping timeframes are estimates and are not guaranteed.

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• Delivery times may vary based on your location, carrier delays, or circumstances beyond our control
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• Whisker Wonders Co. is not responsible for delays caused by third-party carriers, customs, or weather events
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• Risk of loss and title for products pass to you upon delivery to the carrier
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• If your package is lost or damaged in transit, please contact us within 7 days of the expected delivery date
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7. Returns & Refunds

Our Return & Refund Policy governs all returns and refunds and is incorporated into these Terms. Please review it in full before making a purchase. Key points include:

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• Returns accepted within 30 days of delivery for unused items in original condition
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• Return shipping costs are the responsibility of the customer
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• Refunds are processed to the original payment method within 5–7 business days of receiving the return
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8. Intellectual Property

All content on this Site — including but not limited to text, images, graphics, logos, icons, product descriptions, and design elements — is the exclusive property of Whisker Wonders Co. or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

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• You may not reproduce, distribute, modify, or republish any content from this Site without our prior written consent
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• Unauthorized use of our content or brand assets may result in legal action
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• You may share links to our Site for personal, non-commercial purposes
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9. User Conduct

By using our Site, you agree not to:

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• Use the Site for any unlawful purpose or in violation of any applicable laws
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• Submit false, misleading, or fraudulent information or orders
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• Attempt to gain unauthorized access to any portion of our Site or systems
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• Interfere with or disrupt the integrity or performance of our Site
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• Use automated tools (bots, scrapers, crawlers) to access our Site without permission
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• Harass, abuse, or harm other users or our staff
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We reserve the right to terminate access for any user who violates these conduct standards.

10. Disclaimer of Warranties

Our Site and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Whisker Wonders Co. makes no warranties — express or implied — including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

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• The Site will be uninterrupted, secure, or error-free
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• Results obtained from using our products will meet your expectations
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• Any errors on the Site will be corrected
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11. Limitation of Liability

To the maximum extent permitted by applicable law, Whisker Wonders Co. and its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

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• Your use of, or inability to use, our Site or products
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• Any errors or omissions in our content
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• Unauthorized access to or alteration of your data
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• Any other matter relating to our services
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Our total liability to you for any claim shall not exceed the amount you paid for the product(s) in question.

12. Third-Party Links

Our Site may contain links to third-party websites or services for your convenience. These links do not constitute an endorsement of those sites. Whisker Wonders Co. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites.

We encourage you to review the terms and privacy policies of any third-party sites you visit.

13. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in our Privacy Policy.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site. The "Effective Date" at the top of this page will reflect the date of the most recent update.

Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [South Carolina], United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Lexington, South Carolina .

16. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please don't hesitate to reach out:

These Terms of Service were last updated in May 2026. Whisker Wonders Co. reserves all rights not expressly granted herein.